Luxury Hotels
To distinguish luxury hotels from the regular hotels, they were classified as five Star Deluxe Hotels or Luxury hotels. The industry saw chain as well as independent hotels create an exclusive niche product for this specific user segment and termed it as luxury hotels. Luxury hotels surfaced. This acted as a catalyst to the emergence of the concept of creating services and product beyond the expectations of a guest.The scenario provided a window of opportunity to exploit, as the people were willing to pay a premium for an exclusive and exciting product. With the availability of surplus spendable income in the pockets of travelling public, the industry saw an explosion in the expectations of guests. Luxury hotels could be beach hotels, resort hotels or city hotels. They provide the guest with a relatively higher quality experience. This is precisely what luxury hotels fulfil- thirst and desire.
Luxury is something way beyond necessity or essentials; it is something that caters to the desirability thirst of the human being. Luxury cannot be a necessity, if it was it would lose its charm of some thing that is not available commonly or to all for that matter. How does one define luxury?
Tidak ada komentar:
Posting Komentar